Public Notice

Tuesday, July 27, 2021

Expected Abnormal Noise Levels due to Scheduled Maintenance on Wednesday, July 28

Tomorrow technicians will be on site to work on Canada Royal Milk’s boilers. The process will require that the plant vent steam to the atmosphere.  These activities will create abnormal noise levels but present absolutely no hazards to the public or to anyone on site.

The technician anticipates that the work will be completed within 5 hours, starting at 9 am.  We will endeavour to minimize the use of the steam vent as much as possible and the work will be carried out during business hours only.

We apologize for any inconvenience and appreciate your patience.


1. What is that sound?

a: Canada Royal Milk, the dairy processing plant in the Cataraqui Estates Business Park is servicing one of the steam boilers.  The technician must vent or let our steam in order to perform the work. The steam leaving the vents to the outside make a very loud noise.

2. Is it dangerous?

a: No.  This is steam produced from the boilers heating water – it is water steam which is not dangerous to the environment.  At the site, employees are not exposed to the sound as it is outside the building. All employees working in utilities have the required ear protection.

3. Will this happen all the time? Is the plant going to do this everyday?

a: No, venting steam is only required for testing or servicing.  The testing phase was completed in 2020.  The plant vented steam in September 2019 and April 2020.


Carey Bidtnes, CHRL

Human Resources Manager

613-817-1228 x9222


Tuesday, June 15, 2021

Odour from Wastewater Treatment Plant

Canada Royal Milk has reported the release of odour from the Wastewater Treatment Plant to the Ministry of the Environment.  The odour has been detected in the southeast portion of the property, on Venture Drive, but may be detectable further from the property depending on weather conditions.  The Engineering team is working to resolve the issue as quickly as possible.


Carey Bidtnes, CHRL

Human Resources Manager

613-817-1228 x9222


Saturday, April 10, 2021

A positive case of COVID-19 has been identified at Canada Royal Milk

Canada Royal Milk has learned that one of our employees has tested positive for Covid-19.  In the days prior to the diagnosis, this employee worked primarily in the administration area of the plant.  Our first concern is for the health and wellness of our employee and their household.

Canada Royal Milk is working closely with KFL&A Public Health, who have begun contract tracing for the positive case.  Internally, we have implemented our Covid-19 Workplace Safety Plan.  Every employee who had contact with the positive case were sent home immediately to self-isolate and await further directions from Public Health.  Every employee who worked in the same space as the positive case have been notified and directed to self-monitor per Public Health.

Canada Royal Milk has a comprehensive safety program in place to prevent the spread of Covid-19 in the workplace.  We use both passive (daily screening questionnaire) and active (taking temperature) screening for every employee on every shift.   Physical distancing measures are in place, and mandatory masking is enforced.  Hand washing is a company virtue: as a food manufacturer good hygiene practices are part of every employee’s daily routine.

The workspaces in the administration areas are being thoroughly disinfected.  Our facilities team cleans shared spaces and disinfects high-touch surfaces multiple times each day with Covid-19 approved cleaning products.

We continue to evaluate our Covid-19 Workplace Safety Plan to identify areas for improvement.  Canada Royal Milk will work with KFL&A Public Health to monitor the situation to protect the health and safety of all employees.


Carey Bidtnes, CHRL

Human Resources Manager

613-817-1228 x 9222